Customer Service

Please read through all the terms and conditions carefully before placing an order. Purchasing with us is an agreement on your behalf to accept the terms and conditions which follow.

Delivery

International Orders

Orders will be sent using the Royal Mail Airmail service. Please allow 7-10 working days for delivery.

Delayed Deliveries:

Esquireclothing.com cannot be held responsible for items shipped in a timely fashion but are delayed by Royal Mail.

Please note:

Once the delivery address has been confirmed while placing the order, the address cannot then be changed. We cannot post orders to P.O Box addresses. The postage cost cannot be refunded unless a product is accepted back as faulty.

Click and Collect Delivery:

Esquireclothing.com offer a Click and Collect service, where customers can order online, and collect goods in-store, here at Esquire Clothing.

Please allow 48 hours for us to process your order, where it will then be available to collect in store, on presentation of:

Please contact us in store on (+44) 01343 550958 or via email on if you have any questions.

Returns

Download our returns form here (PDF).

Full price and sale items can be returned within 14 days of placing the order for a refund. Prior to returning an order, please email info@esquireclothing.com for authorisation, you will need to provide your three digit order number, name and details of return items. Please also note the order ID number on the outside of the returned package.

Please note return requirements:

Returned items should be posted to:

Returns Department
Esquire Clothing
95-97 High Street
Elgin
IV30 1EA
Scotland, UK

Where items have been purchased as part of a "Three for Two" or "Buy one get one free" offer, we cannot accept return of a single item all items must be returned to process your refund.

The cost of delivery will be deducted from refunds on orders which enjoyed a free delivery service. We can only extend a free delivery to customers who wish to keep the purchased items or exchange.

While we endeavour to issue a refund the same day a return arrives, please allow up to several working days for the refund to appear in your account, this is due to processing with your card issuer.

Refunds will only be issued to the original card used in the transaction. This is to protect against Bank/Card fraud.

Exchanges: for items which have been purchased at the full RRP, we will re-send your FIRST exchange free of charge. For further exchanges postage costs will apply. Please note, only two exchanges are available per item.

Exclusions:

Items excluded from the returns policy include underwear, swimwear, earrings, hosiery, sunglasses. These are non-refundable and cannot be exchanged. This does not affect your statutory rights.

International Returns:

Privacy Policy

Esquireclothing.com uses SAGEPAY which is a system that uses innovative technology to ensure the security of all sensitive data. Our internet facing web servers ensure no third parties can impersonate Sage pay to obtain information. Details from our site to SAGEPAY are encrypted ensuring optimum security.

Data Storage

Esquireclothing.com is committed to protecting the privacy and security of your personal information, using it only to enhance your shopping experience with the site and Esquireclothing.com is bound by the Data Protection Act 1998 and will not disclose your information to any third party. Details such as email, delivery and payment information are kept strictly confidential.

Terms

Esquireclothing.com reserves the right to alter our terms and conditions without prior notice from time to time.

All product names, logos and company names featured on this site are the property of their owners.

The design and content of this website are owned by Esquireclothing.com and may not be copied or altered without consent.

Our retail store may promote items which are not available for promotion on the website and we may offer online discounts which are not available in-store.

Vouchers

Vouchers purchased online are only valid for shopping at esquireclothing.com and not for use in our physical store and likewise store bought vouchers cannot be used on the web shop.

Photos

Esquireclothing.com will endeavour to maintain a true representation of products, fabrics and colours to the best of our ability through the photos provided and as much as the website allows.

Out of Stock

If an item has sold out during your order and we have received a payment from you, we will immediately issue a refund and contact you via an email to inform you of the issue.

Cards Accepted

Visa, Visa Debit, MasterCard, American Express, Maestro, Diners

Prices are inclusive of UK VAT.

Contact:

Esquire Clothing
95-97 High Street
Elgin
IV30 1EA
Scotland, UK
Tel: (+44) 01343 550958
VAT REG: 268 0220 74

Size Guide

A copy of our size guide is available here.